RETURN & EXCHANGE POLICY

Satisfaction Guaranteed

At Tarheel Tropical and Friends, we stand behind our products and want you to be completely satisfied with your purchase. If for any reason you are not satisfied, please contact us within 14 days of receiving your order and we will do our best to make it right.

Return Process

To initiate a return, please contact us with your order number and reason for return. Once approved, we will provide instructions for returning the item. Please note that all returns must be in their original packaging and in unused condition.